Overview of GoKong Casino Brand
GoKong is an online gaming and entertainment platform that has been gaining popularity in recent years among casino enthusiasts worldwide, including customers from Great Britain. The brand offers a wide range of games, impressive bonuses, and advanced account features to cater to the diverse needs of its players.
Registration Process at GoKong
To start playing on GoKong, one must first create an account by registering through their official website or mobile application. This process is straightforward and user-friendly. Upon opening the registration page, a player is required to enter basic personal information such gokong.co.uk as name, date of birth, email address, phone number, home address, occupation, and other relevant details.
The minimum age for creating an account at GoKong is 18 years old, as per UK regulations. Players must ensure they provide accurate identification documents during the registration process or when required by the platform to verify their identity. The verification process typically involves uploading government-issued ID such as a passport, driver’s license, or national ID card.
Features of Registered Accounts
After completing the initial registration, players can access various features through their dashboard:
- Deposit and Withdrawal Options: GoKong offers multiple secure payment methods for both deposits and withdrawals, including popular e-wallets (e.g., PayPal), bank transfers (including credit/debit card payments via Paysafe Card or Entropay), Skrill, Neteller, and debit/credit cards.
- Bonus Management: The platform allows players to track and manage their bonus balance from the account section. This includes activation, claiming, and monitoring bonuses of different types such as welcome bonuses, free spins, cashback offers, loyalty rewards, etc.
- Transaction History: Players can easily review all transactions made through GoKong within the ‘Account Transactions’ tab to track withdrawals and deposits in real-time.
Bonuses at GoKong
GoKong boasts an extensive array of promotions aimed at enhancing players’ gaming experience. Some key features include:
Welcome Bonus
- Matched Deposit Bonuses: New customers can claim a 100% matched deposit bonus, up to £200. This means if you deposit £50, GoKong matches it by giving you another £50 in your account.
- Free Spins Packages: As part of their sign-up package, players receive at least 20 free spins on select games.
Regular Promotions
The online gaming platform continuously offers a series of regular promotions for its active members. Some include:
Daily Drops & Wins
Each day from Monday to Thursday during the promotional period (excluding weekends), participants stand a chance to win daily jackpots ranging between £5,000 and up to £1 million.
Daily Leaderboard: GoKong ranks participating players on their gaming performance for rewards such as cash prizes and free spins packages.
Loyalty Program
GoKong’s loyalty system allows customers to accumulate points (CPs) based on their play activity. These CPs can be redeemed against a wide range of bonuses, games, or items in the online store selling merchandise related to popular gaming franchises.
Payment Methods & Withdrawal Process at GoKong
The casino offers numerous secure payment methods for both deposits and withdrawals:
Deposit Options
GoKong accepts e-wallet payments like Skrill and Neteller; debit/credit cards through Mastercard or Visa; bank transfers via PayPal, direct banking options in several jurisdictions (including the UK), Entropay prepaid card service. Withdrawal processing typically takes one to five business days depending on your payment method of choice.
Withdrawal Processing
Withdrawals from GoKong casino are subject to certain policies and time frames:
- Minimum Withdrawal Amount: This is set at £20 for all withdrawal methods.
- Maximum Payout Limitations: For instance, for a minimum deposit requirement in some cases or other operational requirements that apply.
- Verification Process: In some situations where account activity prompts further review to safeguard the integrity of withdrawals and transactions.
Categories & Types of Games Available
GoKong casino offers a vast library of games covering various genres such as:
Slots
The platform features an enormous collection of slots, including classic fruit machines, video slots with progressive jackpots (e.g., Mega Moolah), 3D graphics based titles like Gonzo’s Quest and Starburst by leading providers Microgaming. More niche varieties include scratchcards offering instant wins for their instant gratification potential.
Table Games
GoKong offers multiple variations of table games, including:
Blackjack Variations:
Classic Single-Deck BJ with optimal strategies encouraged as well as more progressive betting variants (e.g., Progressive Double Exposure).
European Roulette (with live versions).
Baccarat Variants.
Video Poker titles featuring single hand and multi-hand options.
Live Dealer Games
GoKong allows access to a comprehensive Live Casino segment, including multiple dealer-assisted tables across different platforms operated by prominent game studios such as Evolution Gaming. These live tables provide players with immersive experiences through real-time streaming and engagement capabilities like chat functions for direct interaction between participants during the session.
Software Providers at GoKong
The brand collaborates with an extensive list of top gaming software developers:
- Microgaming:
- Microgaming is a well-established, trusted name in online casino development. Their wide range covers various game types and themes like slots (Mega Moolah), table games including progressive blackjack variants.
- NetEntertainment:
- Yggdrasil Gaming & its affiliate studios with fresh innovative products combining beautiful graphics and enticing storylines within popular franchises or historical legends.
Mobile Version of GoKong
GoKong offers optimized mobile versions for both Android and iOS users to access their vast library from handheld devices, using either a direct link from the casino’s site on your smartphone browser. There is no dedicated native app; rather, users can easily navigate through an improved version that mirrors its desktop counterpart closely.
Security & License at GoKong
Regarding security measures implemented:
SSL Encryption:
To safeguard sensitive data sent over networks (for example when completing transactions), a robust secure socket layer protection system known as transport-layer encryption utilizes protocols to minimize risk from interception attempts by third parties attempting unauthorized access.
Moreover, the platform complies with major regulatory requirements applicable across its operational regions worldwide due in part but not limited:
License Details
GoKong operates under valid license issued (License number 39101), regulated by Malta Gaming Authority – proving adherence to responsible gaming practices as set forth.
Customer Support at GoKong
Accessing the support center of your account is an essential service for players seeking solutions. The platform provides multiple channels for interaction:
Live Chat
To begin, visit ‘Help’ section where available during hours and submit a request via pre-formatted input form including a subject summary description, detailed query or problem explanation.
Phone Support:
Customer assistance through direct calls at the specified number (00 356 2034-1281) operates Monday-Friday from 9:30 am to 8:00 pm Central European Time.
Email support can also be utilized through submission of request via dedicated email address support@gokong.com.
